Delivery Charges



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Our tarriffs for carriage and shipping


Walk In Baths
Shower Areas
Wet Rooms
Shower Equip
Shower Seats
Support Rails
Shower Curtains

Home Products


For Children

Weather Wear




Scooter Covers


Delivery Charges


The cost of delivery is not included in the price quoted for each product unless clearly stated. The cost of delivery might vary according to your geographical location but in general the following charge/s for carriage will be added to the purchase price. If for any reason costs exceed the stated amount you will be advised before your order is processed. For exports please enquire.


In general the cost of shipping an item will be:


Delivery for most of mainland UK 

11.99 inc VAT


Please be aware, the actual cost of shipping is usually in excess of this figure but we absorb the additional cost.



We do our best to limit the cost of shipping to this figure but there may be occasions when higher shipping costs must be charged. Should this be the case you will be advised before your order is processed.




Costs for export vary. Please contact our offices for a quotation.

Please don't hesitate to check with us before you decide


Subject to quotation



Delivery charges on orders for multiple items will attract a discount

It is our simple desire to keep costs to a minimum in order that we may pass savings on in the form of lower prices. Before you order we would rather help you select the correct product than have you purchase in error. Every effort will be made to assist you before you commit yourself to a purchase.

You should make every reasonable effort to ensure the goods you order are suitable for your purpose. If you are in any doubt you should seek the necessary advice. If you are unfamiliar with or unsure of the product's suitability or quality you should endeavour to seek expert guidance and identify a location at which the product may be examined prior to purchase. Returning goods on the grounds that they were ordered in error is costly. However, you have Statutory Rights that protect you.

Retail consumer business transacted is governed by Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. We encourage you to read your rights before placing an order CCR 2013. Your attention is drawn to the matter of carriage costs. In the event of a return being made it shall be the responsibility of the consumer to meet the cost of return. Initial performance costs shall be deducted from any refund.

Be aware that the cost of shipping return goods may be in excess of the charge made at the time of purchase.

In the event that goods are returned the following shall apply -

  • Return of goods is subject to our terms and conditions.
  • Goods should not be returned without informing The Company of your intention to do so.
  • The Company will not be held responsible for the safety or care of goods returned that arrive without requisite notification.
  • In all cases, the cost of return and the safety of goods whilst in transit shall be the responsibility of customer. You are advised to ensure goods are suitably packaged and able to withstand the rigors of transit before you send them. It is wise to insure any goods returned against damage or loss whilst in transit.
  • Goods must be returned complete and in saleable condition. This includes original packaging. A charge for repackaging will be made should this prove necessary. For this reason you are strongly advised to take good care of all packaging in which and on which goods are delivered. Palletised goods should be returned palletised and wrapped to protect against damage whilst in transit.
  • Under no circumstances will damaged or incomplete goods be accepted for return. Do not return goods in the hope that missing parts or damage to goods or packaging will go unnoticed - you will simply find yourself paying additional delivery charges to have goods returned to you.
  • Receipt of returned goods at our offices does not in itself imply a refund will be made.
  • The Company reserve the right to withhold a refund on an authorised return until a) the return is agreed, b) returned goods are fully examined and/or tested either in house, by the manufacturer or if necessary by suitably appointed experts. This reservation extends to the general condition of packaging.
  • Where a return is agreed by The Company an administration charge (up to 25% of the original invoice valve) will be deducted from the refund except where this clause contravenes Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
  • When a return forms part of an exchange for an alternative purchase from us the administration charge may be reduced.
  • Bespoke items manufactured to customer specifications will not be accepted for return under any circumstances.
  • Any costs incurred by us for performance of the initial order (carriage and charges) will not be refundable.